What hours are you open?
We are open 7 days a week 365 days a year. Check location for specific hours.
How do I know which machine to use and how do I use it?
We are staffed full time by experienced customer service representatives who will be happy to advise you on the appropriate machine to use and how to use it.
Do I need to sign a contract?
No contract is required. We will earn your business each and every time we launder your items.
How often do you pick-up and deliver?
We will work with each customer on an individual basis and create a schedule that works for you.
Do I receive my own items back?
Yes, A&Q Laundry Room does not lease linen.
Do you pick-up and deliver? How much is it?
Yes! We now offer pick-up and delivery service. Our Wash and Fold Service prices vary per location. We have a $30 minimum on all pick-up and delivery orders.
Do I have to be home when you pick up or deliver my clothes?
No, but when scheduling the service, please provide clear instructions indicating where we can find your clothes and drop them off. Please ensure that you have a secure space to leave your clothes and not visible from the street. If you live in an apartment or condo complex, you can leave the clothes with the front desk attendant if they have one. If your building requires a code to enter, please inform us at the time of placing the order.
Do you separate whites from colors?
We separate whites, lights, and darks into different machines. We also pull out delicate items and place them in special laundry bags to further protect them.
Do you fold or hang my clothes?
We are open to special requests. If you don't specify, we typically hang the more formal items, like shirts, blouses and slacks; then protect them with a clear plastic garment bag. We'll fold everything else and package it for protection.
How late can I start my last wash?
Runnemede hours 6am-10pm, last wash at 8:30pm
South River hours 7am-9pm, last wash at 8:00pm